Deactivate a user

For: the account owner (admin)

When a colleague leaves, you can deactivate their account in the portal. After that, they can't sign in to your server anymore.

Before you start

• Deactivation can't be undone, so be sure before you confirm.
• If you only want to lock someone out for a while, reset their password instead and don't share the new one.
• If the person is an admin in important rooms, give someone else that role first: Room roles: admins and moderators.

Deactivate the account

1. Open Settings in the portal.
2. In the Users table, find the colleague. You can type their name in Search users....
3. Click Deactivate in the Actions column.
4. Read the confirmation. It reminds you that this cannot be undone.
5. Confirm.

Good to know

• Your own owner account (admin) can't be deactivated.
• Before someone leaves, ask them to save any files they need elsewhere and to unlink their own bridges (for example by sending logout to @whatsappbot).
• Questions about how many users your plan includes: What counts as a user.
• Not sure about something? Before you confirm, ask our assistant in the chat (button at the bottom of the page) or write to service@agiliton.eu.

Related

• Add your team
• Reset a colleague's password
• Room roles: admins and moderators